IMBIL TOTAL CONNECT MANAGED SERVICESWe relieve you of the burden of combining the management of your IT infrastructure with your business

IMBIL Total Connect Managed Services entails the provision of ICT equipment, set up processes and all such management services auxiliary thereto. This offers 2 different packages to suit customer needs. These are Basic Services and Advanced Services, where customer needs are given premium priority for resolution. The Basic package offers Help desk Triage, ticket management, cloud break and fix during business hours. It covers web-related issues, email, or telephone problems. The Advanced package offers the Basic package features as well as premium priority support, premium cloud escalation and premium on-premises escalation to ensure the customer gets a premium service.